Microfinance has long been recognized as having significant potential to create
jobs and reduce poverty. But to meet the twin challenges of growth and
sustainability, managers of microfinance institutions (MFls) must not only
understand essential management functions: they must also be armed with
innovative ideas and strategies to succeed in today's increasingly competitive
environment. This training manual provides a valuable overview of the key
management principles necessary to optimize the senvices of MFIs and brings
together useful lessons from numerous MFls worldwide to help managers
strengthen the performance of their unit, branch or institution.