APA Style

Lilley, Roy. (2019). Dealing with difficult people : fast, effective strategies for handling problem people . London: Kogan Page.

Chicago Style

Lilley, Roy. Dealing with difficult people : fast, effective strategies for handling problem people. London: Kogan Page, 2019. Text.

MLA Style

Lilley, Roy. Dealing with difficult people : fast, effective strategies for handling problem people. London: Kogan Page, 2019. Text.

Turabian Style

Lilley, Roy. Dealing with difficult people : fast, effective strategies for handling problem people. London: Kogan Page, 2019. Print.