The step up to a managerial role can be an exciting, but daunting, new challenge.Suddenly, you are reponsible for making sure your team is working together, achieving results, and that overall your department is running smoothly. There is no single technique to becoming an excellent manager, but this book provides indispensable advice on six of the key areas of management: managing people, leadership, achieving high performance, effective communication, presenting, and negotiating.